Dial 911 For Emergencies Only!

Emergencies are:

• Serious medical problems (i.e. chest pain, seizures, bleeding)
• Any type of fire
• Life threatening situations
• Any crimes in progress

All other situations are considered a non-emergency. Dial the agency's listed telephone number (784-5050) for non-emergencies. Non-emergency incidents include those not in progress; break-ins to vehicles, property theft or vandalism. The non-emergency number should also be used for non-injury auto accidents.

Do Not Program 911 into your Speed Dial
Programming the number invites accidental dialing. This needlessly burdens the dispatchers with non-emergency calls.

If 911 is dialed in error, do not hang up!
Stay on the telephone and explaid to the dispatcher that you dialed in error and there is no emergency situation. If you hang up without explaining, officers will be dispatched to the caller's location.

In case of an emergency, be brief and specific
"I'm reporting an auto fire" or "I'm reporting a shoplifter" are examples of brief and specific explanations. Stay on the line with the dispatcher until the dispatcher instructs you to hang up. The dispatcher may keep you on the line until emergency personnel arrives to obtain further information or ask additional questions.

Let the dispatcher ask questions
Dispatchers have been trained to ask pertinent questions that will prioritize the incident, locate the area, and send out the appropriate assistance. If you are in a position in which you cannot explain the situation with full answers (suspect is nearby), stay on the phone and the dispatcher will ask questions that can be answered with a yes or no response